Reference

Terms and Conditions at matkajeeto

These Terms and Conditions govern every account, wager, deposit and withdrawal made on matkajeeto.co.

Account eligibility rulesDeposit and withdrawal termsIntellectual property rightsAccount suspension policyUPI, Paytm, PhonePe usage conditions
matkajeeto Terms and Conditions at matkajeeto
TERMS CONTACT PATHS

Reach Us About These Terms

Team online

Email Support

Send your Terms-related queries to our support address. We aim to acknowledge every email within 24 hours and provide a substantive response within 72 hours on business days.

Live Chat

Our chat window is available during operating hours. Use it to ask quick questions about specific clauses, account eligibility or how a particular rule applies to your account.

Help Centre

Our help centre hosts the current, dated version of these Terms alongside earlier versions. You can compare versions and download a PDF copy of the Terms at any time.

HOW WE UPHOLD THESE TERMS

Security, Data and Account Practices

Every clause in these Terms is backed by concrete account-level controls, not just written policy. Here is how we put each commitment into practice for your account.

Data Handling

We collect only the account data required to process your deposits via UPI, Paytm or PhonePe and to verify your identity. Data is stored on encrypted servers and never sold to third parties under any commercial arrangement.

Cookie Policy

We use session cookies to keep your account logged in and analytics cookies to understand how the site performs. You can manage cookie preferences via the consent banner displayed on your first visit to matkajeeto.co.

Account Security

Two-step login verification is available on every account. We never ask for your full password by email or chat. If you notice unusual activity, lock your account instantly from the security settings page.

Data Retention

Account records, including transaction history for UPI and Paytm deposits, are kept for the period required under applicable Indian financial regulations. You may request a data summary by contacting our support team.

Contact and Changes

To request corrections to your personal data or to query how your information is used, email our compliance team directly. We confirm receipt within one business day and resolve most requests within seven days.

Intellectual Property

All content on matkajeeto.co — logos, game interfaces, copy and design — is our property or used under licence. You may not copy, redistribute or frame any part of the site without our prior written consent.

Frequently Asked Questions About These Terms

If you have a specific question about your rights, how these Terms affect your account, or what happens when a rule changes, check the answers below before contacting support.

These Terms take effect the moment you complete account registration on matkajeeto.co. By submitting your registration form, you confirm you have read and agreed to every clause, including payment and eligibility conditions.

We may update these Terms at any time. We post a notice on the site and, where practical, send an email to your registered address. Continuing to use your account after the effective date means you accept the updated Terms.

A breach may result in account suspension or permanent closure at our discretion. Any account balance held at the time of a confirmed breach is subject to review before withdrawal clearance is granted.

Yes. Every financial transaction on matkajeeto.co — whether via UPI, Paytm, PhonePe or any other accepted method — is covered by these Terms and subject to the same verification and dispute-resolution process.

Email our support team with the subject line 'Data Request'. We will verify your identity and send a structured summary of your account data, including transaction records, within seven business days of confirmation.

These Terms are intended to align with applicable regulations in India. Access to and use of matkajeeto.co is permitted only where local law allows. We recommend you check your local legal position before opening an account.

Raise a formal dispute via our live chat or email support within 30 days of the event in question. Our compliance team reviews each case individually and responds with a written decision within 10 business days.